Fill your stainless steel jug to no more than 1/3rd full with cold milk. Any higher than this and you may get splashing or overflowing.

Turn on the steam switch. The indicator light will come on, showing that the element is heating. When the light goes out, your steam is ready. With the steam wand over the drip tray, open and close the steam knob for a second to let the water out of the wand. Then using the little tab, pull the steam wand out to the side of the machine.

Tilt the milk jug at about a 30º angle, and put the tip of the steam wand about 1/2 cm under the surface of the milk. Fully open the steam knob. As froth forms, gradually lower the jug so that the tip of the steam wand stays just below the surface. Do NOT jiggle the jug up and down. Listen to the sounds as the froth nears the top of the jug. You can check the milk temperature with a milk thermometer, or by holding the palm of your hand to the base of the jug. When the temperature reaches 60ºC or the base of the jug is too hot to hold, your milk is ready.

For a silky cappuccino or a microfoam café latte, you can pour the foamed milk into your espresso shot as soon as you finish frothing; for a "dry" latte or flat white, you will need to hold the majority of the foam back with a spoon while pouring. If you desire less foam, insert the steam wand deep into the milk as soon as you think you have enough froth, which will heat the milk without frothing it too much.

As soon as you have made your drinks, TURN OFF THE STEAM SWITCH. Then open the steam knob and turn on the water switch, until water runs out of the steam wand. This refills the boiler and protects the element, as well as clearing milk from inside the wand. Clean the dried milk off the wand with a damp cloth.

Cleaning and Maintenance
Wipe the brewhead clean with a damp cloth, taking particular care to clean spent coffee grounds from around the rubber ring. Every 2 months remove the 'showerscreen' from the brewhead (a small hex allen key is needed) and give it a good scrub with a stiff brush and detergent. If you live in a 'hard' water area, run a tank full of 1% citric acid solution through the machine once a year, followed by a tank full of clean water. You can maintain the gleaming exterior of the machine with Windex and a paper towel, but be careful not to spray directly on switches and plastic parts.

Backflushing is possible but you will have to improvise a blind filter, possibly from the pod filter basket, see http://www.coffeeco.com.au/august2002.html for details.